Privacy Policy

MYNDFUEL.net CARES ABOUT YOUR PRIVACY. this is HOW WE PROTECT YOURS.

Effective date: April 1st, 2019

Name company: Myndfuel
Kvk number (Dutch registration number): 72915668
Address: Spoelhoren 51, 2201VW Noordwijk, The Netherlands

Myndfuel (Lotte Damen) operates the https://www.lotsofketo.com website (the “Service”). All activities, and services are based on the Dutch privacy policy Algemene Verordening Gegevensbescherming (AVG). As a Registered Dietitian, it’s my duty to carefully collect personal information in a safe environment to protect your privacy.

This page informs you of my policies regarding the collection, use, and disclosure of personal data when you use one of my individual services.

I use your data to provide and improve my services. By using one of my services, you agree to the collection and use of information in accordance with this policy.

INFORMATION COLLECTION NEWSLETTER

When subscribing to Myndfuels newsletter, you share the following information:

  • Name

  • Email address

  • Date of birth

This information is collected by a third party, namely MailChimp. This is a safe email marketing system. For more information on their Privacy Policy, please visit their website.

You can unsubscribe at any given time.

INFORMATION CORPORATE CLIENTS

The following information may be collected, when working together with corporate clients:

  • Name of the company

  • Address

  • Company registration number

  • Tax number

This information is necessary to send out invoices, and will only be saved in a safe online environment of my administration system Moneybird. For more information on their Privacy Policy, please visit their website.

INFORMATION COLLECTION 1-ON-1 SERVICES AND USE

I collect several different types of information for various purposes to provide and improve my 1-on-1 service to you.

TYPES OF DATA COLLECTED

Personal Data

When using my 1-on-1 online nutrition service, I may ask you to provide certain personally identifiable information that can be used to contact, identify you (“Personal Data”) or to create a customised meal plan or coaching traject. Personally identifiable information may include, but is not limited to:

  • First name and last name

  • Email address

  • Phone number

  • Skype name

  • Date of birth

  • Address

  • Citizen service number (BSN)

  • Your health insurance

  • Data of your current doctor / health professional

  • Necessary medical history, and symptoms

  • Necessary medical data such as blood tests

  • Payment information

  • Cookies and Usage Data

This data collection is necessary to be able to create a personalised nutrition advice that meets your needs or answers your specific questions with regard to your current dietary habits. I only collect data that is essential to provide you with the best possible care. Collected data is collected, and documented in a secured online environment for 15 years after completing my service to you. It is my responsibility to work in a safe / secured environment. This is required by law, and stated in the Dutch Wet op de Geneeskundige Behandelovereenkomst. 

Your information will not be shared with other health professionals, without asking you for permission.  If it’s necessary for treatment purposes, such as transferring your report, or carrying over to another health professionals, your permission will be asked. It is confidential that you are a client of Myndfuel, as well as what we discuss in your sessions. There are however, some limits. If I have serious concerns about your safety, you might be asked to provide your current doctors contact details.

You are at any time able to see, correct or delete your collected data. If you’d wish this, you can send a request for access, correction or removal to lotte@myndfuel.net. 

A video consultation will never be recorded!

 

OTHER DATA COLLECTION

On Myndfuel.net, I collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

TRACKING & COOKIES DATA

I use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies I use:

  • Session Cookies. I use Session Cookies to operate my Service.

  • Preference Cookies. I use Preference Cookies to remember your preferences and various settings.

  • Security Cookies. I use Security Cookies for security purposes.

USE OF DATA

Myndfuel uses the collected data for various purposes:

  • To provide and maintain the Service

  • To notify you about changes to our Service

  • To allow you to participate in interactive features of our Service when you choose to do so

  • To provide customer care and support

  • To provide analysis or valuable information so that I can improve the Service

  • To monitor the usage of the Service

  • To detect, prevent and address technical issues

TRANSFER OF DATA

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Netherlands and choose to provide information to me, please note that I transfer the data, including Personal Data, to Netherlands and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Myndfuel will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

DISCLOSURE OF DATA

Legal Requirements

Myndfuel may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation

  • To protect and defend the rights or property of Myndfuel

  • To prevent or investigate possible wrongdoing in connection with the Service

  • To protect the personal safety of users of the Service or the public

  • To protect against legal liability

SECURITY OF DATA

The security of your data is important to me, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While I strive to use commercially acceptable means to protect your Personal Data, I cannot guarantee its absolute security.

I take protecting your personal information very seriously, and therefore I take proactive actions to prevent abuse or unauthorized access. 

 

SERVICE PROVIDERS

I may employ third party companies and individuals to facilitate my website, to provide the Service on my behalf, to perform Service-related services or to assist me in analyzing how my website  is used.

These third parties have access to your Personal Data only to perform these tasks on my behalf and are obligated not to disclose or use it for any other purpose.

Analytics

I may use third-party Service Providers to monitor and analyze the use of my website.

  • Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

  • For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

LINKS TO OTHER SITES

My Service may contain links to other sites that are not operated by me such as affiliate websites or sources that I’ve used to produce content. If you click on a third party link, you will be directed to that third party’s site. I strongly advise you to review the Privacy Policy of every site you visit.

I have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

CHILDREN’S PRIVACY

Myndfuel does not address anyone under the age of 18 (“Children”).

I do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If I become aware that Myndfuel has collected Personal Data from children without verification of parental consent, I take steps to remove that information from my server.

CHANGES TO THIS PRIVACY POLICY

I may update our Privacy Policy from time to time. 

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

CONTACT ME

If you have any questions about this Privacy Policy, please contact Lotte:

  • By email: lotte@myndfuel.net